Support & Contact
Questions and requests about GawainAI
Contact Us
If you have any questions or need support, please feel free to reach out via the Google Form below.
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Response Time: Within 24-48 business hours
Business Hours: Weekdays 10:00-18:00 (JST)
💡 FAQ
Q. What is the difference between Free and Premium?
The Free plan allows commercial use with up to 10 videos per account; videos are public and include a watermark. The Premium plan offers unlimited videos, private videos, and no watermark.
Q. Who owns the copyright of generated videos?
The copyright of generated videos belongs to the user. Commercial use is permitted on all plans, including the Free plan (up to 10 videos).
Q. What types of images can I upload?
JPG and PNG format images are supported. Pornographic, violent, or discriminatory content is prohibited.
Q. Is my data used for AI training?
Yes. Uploaded images and generated videos may be used as training data for machine learning to improve our AI technology.
📞 Other Contact Methods
Bug Report
Report technical issues
Feature Request
Request new features
General Questions
Usage and pricing inquiries
Unless it is urgent, please contact us via the contact form.